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Aircel — Services regarding recharge

Address:122001
Website:www.aircel.com

I recharged my aircel no: [protected] from internet with 39 rs. Rate cutter pack on 7th april. After recharge my call rates have not updated and when saw my balance, recharge amount was updated in p. F amount. I dont know what this p. F account balance is? I contacted your customer care no 5 times every time i was misguided. None of your cc representative gives correct information.
Whole service is bad! I am very very disappointed with your service!
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Comments

Dear Virendra(Virendramishra118),

We are forwarding your issue to the team. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Meanwhile please share the transaction ID so that our team can look into your issue.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Reply
Dear Virendra(Virendramishra118),

We would like to inform you that through promo balance you can avail all the Aircel service, but you can't make a recharge. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Reply

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    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
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    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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