[Resolved]  Aircel — Sim not getting activated

Address:Dimapur, Nagaland, 797113
Website:[email protected]

I bought a new SIM as replacement as I lost my old SIM. It's been more than 1 week and my Sim hasn't been activated yet after repeated request. All the Sale representative says is it will happen in 24 hours or sometimes 48 hours everytime I visit their store. Please help me solve this issue as I need that number urgently. I was also charged ₹300 just for the new SIM.
SIM No.[protected]
MSISDN. [protected]
Alternate No. [protected]

Nigel
Dimapur
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Jul 19, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Jun 15, 2017
Updated by Nigel Tamao
I just recieved a call from [protected] representing Aircel customer support and they were asking for my Bank Details.
Verified Support
Jun 15, 2017
Aircel Customer Care's response
Hi Nigel Tamao,

We have forwarded your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Verified Support
Jun 17, 2017
Aircel Customer Care's response
Hi Nigel Tamao,

We would like to inform you that as per our record this number [protected] was permanently disconnected on 16-Feb-2017 due to Zero Minute Usage Policy. Kindly provide us the Store Details such as Store Name and Full address where you had visited for SIM replacement for us to look into the matter.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

Aircel — Sim puk blocked

My sim puk blocked mob no [protected] sim no[protected] please sent puk code fastly
Aircel Customer Care's response, Jun 17, 2017
Verified Support
Dear Malik Jameel,

Kindly share the following information to confirm your identity:

Alternate no.:
Last recharge amount (in Rs):
Date of Birth:
Complete Address with PIN code:

Warm Regards,
Aircel Social Media Team
Hi I am not getting any signal on my Aircel Number from some time.I have not used this number from long time but when I inserted the SIM previous week initially network was there but now it is showing NO SERVICE.Please let me know what needs to be done in order to activate the SIM again.
Aircel Customer Care's response, Jun 24, 2017
Verified Support
Dear himanshu130791,

We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team

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