[Resolved]  Aircel — sim not working anymore

Address:Kangra, Himachal Pradesh, 176215

I have a very old aircel number here in kangra. As aircel has winded up it's business here my sim has stopped working anymore. No signal and no calls possible. Even porting out is not possible. As it was my first number i cannot afford to loose it. If i don't get a solution, i light to handle this legally. Hope the aircel company sees this and helps me out.
Was this information helpful?
No (0)
Yes (0)
Mar 14, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2018
Aircel Customer Care's response
Dear Jasnoor,

We would like to inform you that Aircel will discontinue its services from midnight 31st of January 2018 in Himachal Pradesh. Please visit any nearby store for better assistance.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

I have lost my aircel sim. I want porting code. What to do???
Aircel Customer Care's response, Feb 7, 2018
Verified Support
Dear Sonali,

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)

Warm Regards,
Aircel Social Media Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information