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Aircel

[Resolved]  Aircel — Sim stopped working in USA

Address:Pune, Maharashtra

My cell number is [protected] and it was working fine till 24th Dec. Now it's giving msg that registration is failed. I called customercare and they said to recharge from base location. I did rechargerecharge of Rs 250 from pune. But still its unable tto register on ATT network. Please help. Vinay kumar singh
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Aug 14, 2020
Complaint marked as Resolved 
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8 Comments

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Comments

Pathetic customer care. They are saying that your SIM is blocked and they don;t have any solution...
I am outside country and cannot go to their Gallery.
Reply
Hi vinay.kumarsingh,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Reply
Dear vinay.kumarsingh,

Please share your active aircel number so that we can reach you.

Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in
Reply
I don't have any other aircel number than [protected]. Please contact me at 001 - [protected] .
Reply
Dear vinay.kumarsingh,

We have re-escalated your concern to our team and are working on it, request you to please co-operate in the mean time.

Warm Regards,
Aircel Social Care Team
Reply
I did not hear anything back and still my SIM is not working. Please resolve asap.

Thanks
Vinay
Reply
Dear Vinay,

Your number deactivated due to ZMU - Zero Minutes o[censored]sage greater than 90 days.

Warm Regards,
Aircel Social Care Team
Reply
Till 24th of Dec I have received SMS on that number from various sources. Why any SMS was not sent to me before deactivating. I called your customer care and she said that if you recharge from base location(Pune) the it will be activated. I did Rs250 recharge from Pune that but still its not activated. Please activate asap.

I am having bad customer experience here.

Thanks
Vinay
Reply

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