[Resolved] Aircel — sms failed | |
Hi I am unable to send SMS to any recipient from my aircel number. Even port sms for 1900 fails. It says, MESSAGE SENDING FAILED, ERROR-CODE : 10 I called customer care for a solution, but it was not at all helpful. Please share the UPC code. I request you to kindly do the needful and give me the proper solution that will actually work. Thank-you Was this information helpful? | |
Mar 1, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jan 19, 2018 Aircel Customer Care's response Dear Customer (Ullas Gowda), We are sorry for the problem you've had with us. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us so that we may assist you better: The format of sending the Port Out message: The screenshot of the error received after sending the PORT Out message: Warm Regards, Aircel Social Media Team Jan 19, 2018 Updated by Ullas Gowda Hi, I have uploaded the format of port message that i am trying to send along with the error i'm getting. I get the same error, every time i send an sms to any number. Please, resolve the issue soon. Thank-you.   Verified Support Jan 20, 2018 Aircel Customer Care's response Dear Ullas, Thanks for sharing the details with us. We have escalated your details to our team for further assistance and will update you soon. Warm Regards, Aircel Social Media Team Verified Support Jan 23, 2018 Aircel Customer Care's response Dear Customer (Ullas Gowda), As per our team, we request you to share your alternate number for better assistance. Warm Regards, Aircel Social Media Team Verified Support Jan 27, 2018 Aircel Customer Care's response Dear Customer (Ullas Gowda), We have shared the same with our team and we will get back to you soon. Warm Regards, Aircel Social Media Team | |
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We are sorry for the problem you've had with us. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us so that we may assist you better:
The format of sending the Port Out message:
The screenshot of the error received after sending the PORT Out message:
Warm Regards,
Aircel Social Media Team
We haven't found any issue on your profile. Kindly send SMS in a correct input as mentioned below:
PORT MOBILE NUMBER send it to 1900
Warm Regards,
Aircel Social Media Team