[Resolved] Aircel — Stolen of money unfair plans | |||
I have activate rs5 pocket internet plans.and secondly at same day again i activate this plan again and agin my balance is reduced what type of company this is.i didnot got the deactivation code for this plan please provide deactivation code it will reduce rs10 daily please provide please please provide deactivation code of rs5 pocket internet plan. Was this information helpful? | |||
Oct 10, 2016 Complaint marked as Resolved please provide deactivation code of rs5 pocket internet or deactivate rs5 daily pocket internet to mobile no 7071613253 please or mail deactivation code to [email protected] or steps to deactivate this wrost service which may one day aircel let it down note my words. Aircel customer support has been notified about the posted complaint. Verified Support Oct 12, 2016 Aircel Customer Care's response Dear Rajesh_mrv, We regret the inconvenience you have faced. Kindly share the following information in order to assist you better: Signal Bars: Alternate No.: Complete address: Landmark: Specific location(indoor/outdoors): Thanks and Regards Aircel Social Media Team Verified Support Oct 13, 2016 Aircel Customer Care's response Dear Customer(souwell), We would like to inform you that data pack of Rs. 5/- has been recharged on your number and it is not renewal service. Thanks and Regards Aircel Social Media Team Verified Support Oct 17, 2016 Aircel Customer Care's response Dear Rajesh_mrv, We would like to inform you that there is no sufficient balance in you account, so you could not make outgoing calls, Thanks and Regards Aircel Social Media Team | |||
3 Comments | |||
Comments
22/09/2016 MNP request porting code successfully received after your side my number calling inform offer 51 so no change other network offer not provide so help you next time other network change confirm
Aircel Customer Care's response, Oct 10, 2016
Verified Support
Dear Customer(Vsmuthu),
We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:
Aircel No.:
Date of offer message received:
Recharge Date:
Mode of recharge:
Transaction ID:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:
Aircel No.:
Date of offer message received:
Recharge Date:
Mode of recharge:
Transaction ID:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Support,
I am using the Air-cel SIM [protected].
I am using after a long back. So i have recharged. The recharge is done.
But, I could not make a out going call. But i will receive the Incoming calls.
If i called, I receive the Voice command " U are not allowed to call this number "
Can u pl check and Fix the outgoing call issues.
I am using the Air-cel SIM [protected].
I am using after a long back. So i have recharged. The recharge is done.
But, I could not make a out going call. But i will receive the Incoming calls.
If i called, I receive the Voice command " U are not allowed to call this number "
Can u pl check and Fix the outgoing call issues.
Aircel Customer Care's response, Oct 10, 2016
Verified Support
Dear Rajesh_mrv,
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
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They don't fulfill his service and promises.
some time internet speed good as 700kps to 1mbps but sometimes its 10 to 20 kbps.
is this kind of 3g service.
We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:
Aircel No.:
Alternate No.:
Location (Including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc :
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team