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Aircel

[Resolved]  Aircel — Store 99 activated

Address:700124

Hello, this is Anupam Das, Aircel mobile number [protected]. STORE 99 has been activated in my number, but I am unable to deactivate it. I have sent SMS to 155223 STOP to deactivate the service, but it shows 'There is no VAS activated in your number'. But still I get SMS regarding STORE 99. Please deactivate the service from my number.

Regards.
Anupam
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Feb 5, 2016
Complaint marked as Resolved 
I got support by mail and acknowledge through SMS. It took a little bit time but finally the issue has been resolved. Thank You
Aircel customer support has been notified about the posted complaint.
Jan 24, 2016
Updated by kireanupam Issue not resolved. Still getting SMS s regarding STORE 99. Please deactivate the service.
Jan 26, 2016
Updated by kireanupam Dear Sir/Mam
What is this? RS/- 57 has been deducted from my account on[protected] pm) with out any reason. Please refund the money and deactivate this service.

Regards
Anupam
Complaint comments 
2 Comments

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Comments

Hi kireanupam,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Reply
HI Kireanupam,

We would request you to wait. Will soon share an update. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Reply

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