[Resolved]  Aircel — submit complaint

Address:New Delhi, Delhi, 110021

I am vijayan dash
I don't know how a vas service (Ndairsms2n) automatically active in my aircel no - [protected] (New delhi) from 1 august 2017. And i am calling everyday in customer center. But the customer care told me that dial *121*0200# or *121*02# it will deactuvate this service. I try that code many times but still now service is active. And this service deducted everyday 2rs from my number. Seriously it is a worst response of aircel. Very dissatisfied from aircel. I want to back my money. Please deactive this service.
Was this information helpful?
No (0)
Yes (0)
Oct 22, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2017
Aircel Customer Care's response
Dear Customer (Ikramul),

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Verified Support
Sep 12, 2017
Aircel Customer Care's response
Dear Customer (Ikramul),

We would like to inform you that the deducted amount (Rs 20) will be refunded to your account within 48 hours and the service has been deactivated.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information