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Aircel

Aircel — Subscribing unwanted services like dialer tunes

Address:Jaipur, Rajasthan, 302033
Website:www.aircel.com

I am using aircel as a service provider. on 5-march 2016 i received two messages like "your dialer tune has been successfully downloaded @rs 5/30days" after this my balance reduced to rs. 24 from rs.29 and other message was like "thanks for subscribing to dialer tune at rs. 21 for 21 days". now my balance is rs.3 .main point is that i have not activate any service like this. i have called to customer care he said your balance will be back in 24 hour but i have not received
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Dear Ankur(ankurhites),

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:

Warm Regards,
Aircel Social Care Team
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Dear Ankur(ankurhites),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Warm Regards,
Aircel Social Care Team
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