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Aircel

Aircel — subscription calls from aircel

Address:Hyderabad, Andhra Pradesh

Hi, this is pramod nagaram, Aircel is still calling about their plans to subscribe, but currently i am in Vodafone network . the number ported 1 month back but still i am receiving the calls from aircel. i raised many complaints through the mail but they are not responding properly. every time i want to discuss about the issue they are raising new bug but they are not following the current chain of mails . it looks like i am raising the complaint newly every time, simply they are saying that number's did not found in their data base to remove . so what i did is i tryied to subscribe, since my network is Vodafone so it got failed to subscribe the plan and got a message from Aircel saying that subscription failed (this is the proof that aircel is calling ). Please do the needful this is irritating.
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Comments

Dear Aircel

As requested, i forwarded the details and screen shot for the reference to the given mail.please check the same and do needful on this.

Regards,
Pramod.

Reply
Dear Aircel,

Still I am receiving the calls from Aircel, today i got the call from the number[protected] at 11.53am today. calls are coming from the series[protected]***, please let me know the status of the my complaint.


Awaiting for response.

regards,
pramod.
Reply
Please Let me know the status. Please find few more screen shots.

Reply
Dear Aircel,

Please let me know the status of the below link

http://www.consumercomplaints.in/aircel-subscription-calls-from-aircel-c1078482#...⇄


issue got posted on 5th june still no resolution. and also no one is bothering about the issue from aircel team.

Regards,
Pramod.
Reply
Dear Aircel,

Please let me know the status of the below link

http://www.consumercomplaints.in/aircel-subscription-calls-from-aircel-c1078482#...⇄

Still no resolution and no replys atleast.

Regards,
Pramod
Reply
Hi Pramod Kumar Nagaram,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you.

Regards,
Aircel Social Care Team
Reply
Dear Aircel India,

I sent you the asked details, please resolve my concern . try to remove my number from your database completely.for further details please go through below link, it had numbers from which i am getting calls regularly. apart from details mentioned in the below link please contact me. i sent the details to the mentioned mail id.
Complaint Id : #2981342 .

https://www.facebook.com/aircel/posts/[protected]?comment_id=[protected]&amp...⇄

Note :i request you to dont suggest me to activate DND on my mobile, it is not a correct resolution for a given problem. i will get some important marketing calls .

Regards,
Pramod.
Reply
Dear Aircel India,

I sent the details to mentioned mail id. If you want any further details, please go through the below link. it had some discussion, and also it had the details of the numbers of the aircel from which i am getting the calls regularly . apart from the details if you need any details please feel free to contact me directly
Complaint number : #2981342

https://www.facebook.com/aircel/posts/[protected]?comment_id=[protected]&amp...⇄

Note: I request you to dont provide me the solution of activation of DND on my mobile, as i will get important updates from my mobile operator. and also i feel that this is not the correct resolution for the given problem . please find the cause and give me permanant solution.

Regards,
Pramod
Reply
Hi Aircel,

Complaint number : 2981342

I am not getting proper resolution from the [protected]@aircel.co.in, instead of tracing out the exact issue and resolving the problem, they are requesting me to contact my operator to activate the DND on my mobile. currently i am not having any problems to activate the DND on my mobile except with the aircel calls. please look into this. please arrange a call back to resolve the issue or give me escalation mail id.

Regards,
Pramod.
Reply

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