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Ok, By the way I got a call from [protected] stating to refund my money into my app where I recharged it from. He asked to confirm couple of OTP for verification and then asked my card CVV in order to process the refund. However I doubt on his process of processing the refund and did not share the CVV code. Then he hanged up the phone saying without CVV he can not process the refund. Could you please confirm if this call was from Aircel ?
Dear Customer(shikhar.m),
We are working upon your issue and will get back to you with an appropriate resolution.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We are working upon your issue and will get back to you with an appropriate resolution.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
How long will this take for your to resolve this 20 days old complaint. Pathetic service & worst customer support. AIRCEL customer care guys learn something from VODAFONE otherwise you will be vanished one day from market.
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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We apologize for the inconvenience caused. We have forwarded your complaint to the concerned department. We will get back to you with an appropriate resolution at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team