Aircel — Sucking customer service

Chandra Prakash K

from Chennai, Tamil Nadu

Address:

600005

Dear Aircel,

1.Can you provide the same kind of network inside my room as you provide outside(sometimes).
2.Every time I call your customer care technical issue arises, am I crashing your servers?!!
3.My latest problem is, I made a recharge of RS.95 (According to the msg of full talk time I got the previous day). My recharge has gone into the air, I tried calling customer care and there comes a technical issue.

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Chandra Prakash K,

We are forwarding your issue to the team. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Meanwhile please share the following details in regards to the recharge issue so that our team can look into your issue:

Aircel No.:
Date of offer message received:
Recharge Date:
Mode of recharge:
Transaction ID:

And for network issue please share:

Signal Bars:
Alternate No.:
Complete address:
Landmark:

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in