[Resolved] Aircel — Suspending my aircel number without violating any rule of TRAI

Arunk8882

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110028

Dear Sir/Madam

My self Arun and my number is [protected] which is belongs to Aircel delhi from last 6 years but I faced very disgusting problem various time. i complaint but can't get any solution,
Recently i face another problem which is stop my all incoming and outgoiong, I failed to make or recieve any call, and when i call customer care the he said that all the servces suspended by TRAI due to telemarketing but i seriously shocked by hearing this coz i dnt do any telemarketing from this number,

Please do the needful effort and solve the problem i face without doing anything wrong.

Thanks & Regards
Arun
Aircel no : [protected]

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Apr 30, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Mar 24, 2017

Aircel Customer Care's response Dear Customer (Arunk8882),

We regret to inform you that we won't be able to assist you in the case of barring under the telemarketing condition (as conveyed by you).
Hence, we request you to visit the nearest Aircel store with a valid ID proof to get the details or to get more information in this regard.

Thanks and Regards,
Aircel Social Media Team

Mar 25, 2017

Updated by Arunk8882 Hello
I already go there and inquiry but they don't help me for that, They said your number has been suspend by TRAI not by AIRCEL, but i want to know if I dnt do any telemarketing then why i face this type of problem.
This is my personal number and i used it for my personal use
I request to provide mee proof which show the things i do against TRAI rules

Thanks & Regards
Arun

Verified Support

Mar 29, 2017

Aircel Customer Care's response Dear Customer (Arunk8882),

We regret to inform you that we won't be able to help you out in this regard as your number is barred by TRAI and not by us.

Thanks and Regards,
Aircel Social Media Team