[Resolved] Aircel Telecommunication — data and balance deduct

cs143

from Gurgaon, Haryana

Address:

831002

Mera aircel company ka plan 149 ka pack dala hua hai. Jisme 149 ka balance +1gb/day + aircel to aircel free or 25 p/other call mila hai. Par data pack 2 days he mila 1gb+1gb uske baad nai mila or 149 ka balance ko v kaat liya gaya hai. Customer care v nai lagta hai ek baar lag to v koi karwahi nai hua. Recharge hum[protected] ko karwaye thy. Please help me iske pehle[protected] ko v 125 ka recharge karwaye thy jisme 15 gb dene ka baat tha but wo v pura nai mila tha.
Aircel number - [protected]

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Nov 10, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2017

Aircel Customer Care's response Dear Customer (cs143),

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Mode of recharge:
Transaction ID:

Warm Regards,
Aircel Social Media Team

Verified Support

Oct 10, 2017

Aircel Customer Care's response Dear Customer (cs143),

We would like to inform you that no such promotional offer has been sent to your number and hence we regret that you are not eligible for the said offer.

Warm Regards,
Aircel Social Media Team