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[Resolved]  Aircel — Telephone charge overdue

Address:500028

Nearly two months ago i lost my aircel sim. I went to the aircel office at redhills, hyderabad, to take a new sim with same phone number. I filled in the form and paid rs.100 and got a new activated sim. I could receive calls after 15 minutes. But i could'nt make outgoind calls. When i do so, it says "telephone charge over due.". My number is prepaid so there is no chance of not paying bills. Even after that i made a rs.100 recharge but it was of no use. Please respond to my complaint asap.

Mobile no. : [protected] (Andhra pradesh)
Name : madupu muralidhar rao
Alternate contact no. : [protected]
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Dec 20, 2016
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Nov 11, 2016
Shital Dimble's response my phone any services disactivat
Verified Support
Nov 17, 2016
Aircel Customer Care's response Dear Sai Kiran 1919,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Verified Support
Nov 19, 2016
Aircel Customer Care's response Dear [censored]al Dimble,

We would like to inform you that no service is active on your Aircel number. Further, you can dial 155223 anytime to deactivae any VAS service.

Thanks and Regards
Aircel Social Media Team
Complaint comments 
1 Comment

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Comments

[protected]
my phone any services activat this service dicactive plz
Reply
Aircel Customer Care's response, Nov 18, 2016
Verified Support
Dear Shital Dimble,

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Any Amount Deducted:

Any message received upon deduction:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this

matter.

Thanks and Regards

Aircel Social Media Team

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