[Resolved] Aircel — There is no Network connectivity in Aircel 2g/3g connection for the last 3-4 months | |||
There is no Network connectivity in Aircel 2g/3g connection for the last 3-4 months. We are almost wasting our amount by recharging monthly. Kind Atten: Applet Helpdesk..Regretfully I would like to inform you that I had made a complaint regarding Network Problem of Aircel Communication earlier 2 times but still no response has been made from Aircel's people after such a long time. Wake-up intimation for your Network and for your non-responding team. If this continues means all will jump to another Network. That is not too far. For your reference my Cell No. [protected]. If you want I can provide you same problem cell numbers plenty. Kindly see to it immediately. Thanks/Regards Sundari Chennai. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear NIMMAGADDA SUNDARI
We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:
Aircel No.:
Signal Bars:
Alternate No.:
Whether issue faced on Particular or all service providers:
If problem specific to STD calls or Local calls:
Whether problem faced indoor/outdoors:
Specific location/everywhere (address required for specific location):
Always/Specific time:
Handset brand and model:
Duration since facing issue:
Warm Regards
Aircel Social Care Team
We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:
Aircel No.:
Signal Bars:
Alternate No.:
Whether issue faced on Particular or all service providers:
If problem specific to STD calls or Local calls:
Whether problem faced indoor/outdoors:
Specific location/everywhere (address required for specific location):
Always/Specific time:
Handset brand and model:
Duration since facing issue:
Warm Regards
Aircel Social Care Team
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+91 97 3819 9010
+91 12 4476 5000 [Head Office]
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in"