[Resolved] Aircel — to change postpaid service to prepaid | |||||
Hi, this is alexis mobile number [protected]. I was trying to change my postpaid to prepaid for 1 year but no response from aircel office. My location from krishnagiri tamil nadu but i have to pay my bill in hosur it's 55kms away from my location and monthly i am paying 400 plus bill every month which is very expensive comparing prepaid plans. So kindly accept my request and change my service to prepaid. I cannot move office to office anymore i am done with it. So expecting you to solve this issue as soon as possible without torturing process. Thank you Was this information helpful? | |||||
Jan 20, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Dec 18, 2017 Aircel Customer Care's response Dear Customer (Tiny Michael), We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon. Warm Regards, Aircel Social Media Team Verified Support Dec 19, 2017 Aircel Customer Care's response Dear Customer (Tiny Michael), We hope that our team got in touch with you and shared all the requisite information. Warm Regards, Aircel Social Media Team | |||||
2 Comments | |||||
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Please reactivate my aircel simcard [protected]
Aircel Customer Care's response, Dec 19, 2017
Verified Support
Dear Customer (Sathish Srirangam Jsk),
As per our system check, informing that your number (7373658009) has been disconnected from our end. Hence, we are unable to assist you in this regard.
You may visit your nearby Aircel store for more details regarding the issue.
Warm Regards,
Aircel Social Media Team
As per our system check, informing that your number (7373658009) has been disconnected from our end. Hence, we are unable to assist you in this regard.
You may visit your nearby Aircel store for more details regarding the issue.
Warm Regards,
Aircel Social Media Team
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my phone is missing on last saturday (2.11.2017) & sim also & now i taken new sim for the same number, now one week gone sim not activated what is the problem of network, every work pending without number availblity . My number is [protected] .
As per our team, we request you to share the following details with us for better assistance in this regard:
An alternate number:
20 digits of new Aircel Sim:
Warm Regards,
Aircel Social Media Team