Aircel — [trai] should take attention to this scam of aircel

Address:411039
Website:www.aircel.com

To send SMS to 1900 for porting...
But, am not able to send only for 1900... "message could not send" is showing... Tried 10 times...
By speaking to customer care for a solution... They keep giving irrelevant solutions.

1.. I have balance in my mobile so there is no reason for not having the balance to send msg.
2. I suppose to change message center no.- did the same but no result...
3. I have to change the handset to basic handset- tried but no result...

Plz, help me...
This complaint is extension to https://www.consumercomplaints.inaircel-aircel-not-able-to-send-sms-for-porting-to-1900-c1677312
But from several days, I got no response from Aircel
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Dear Aircel,

Why are you asking your millions of customers to visit your store to update aadhar card number.

Why can't you start an online portal or SMS service through which we can update our Aadhar number online. LIKE ALL OTHER SERVICE PROVIDERS ARE DOING.
Aircel Customer Care's response, Sep 8, 2017
Verified Support
Dear Harshtaneja,
Mobile number and Aadhar card can be linked only via finger impression so we request you to kindly visit nearest Aircel store for the same.
Thanks & Regards
Aircel Social Media Team
Aircel Customer Care's response, Sep 16, 2017
Verified Support
Dear Harshtaneja,

We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team
No tawar in my village please install tawar in my village..please solve my problem ...I give space in installing tawar...

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