[Resolved] Aircel — Un-authorised deduction | |||
Dear concern, Name Abhilash mob num [protected] I have received the msg that i have subscribed cricket pack at exact 12.26 pm ( i'm not subscribed it) The 2nd msg ireceived to unsubscribe dial 5800031 sms stop to 155223 i called the number and send msg to unsubscribe the service . i received the msg " you are not subscribed to any Vas sevice" After all the issues, I called customer care NCPR NU "[protected]" service req num 1-[protected] " They said it become technical problem from our side will stop the service, will refund the amount, The next day It happen on same way again I called custmer care REQ num 1-[protected]. cannot refund the amount, need to go aircell office . For these kind of issues if the customer need to approch office is it possible. if the customer care person cannot here our problem then why YOU ARE PROVIDING CUSTOMER SERVICE . HAVING GOOD REPUTATION IN THE SOUTH INDIA AND DOING ILLEGAL WAY OF MAKING MONEY . I REQUEST SOLUTION FOR MY PROBLEM . Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in