[Resolved] Aircel — Un necessarily balance deduction

mayureshg08

from Kolkata, West Bengal

Address:	Kolkata, West Bengal
Website:	Indian consumer court

Sir I am Mayuresh Gupta. My Aircel Mob No. is [protected]. Aircel company unnecessary and without any subscribtion deduct balance from my Mobile. After lots of call in customer care of aircell & enormous ignorance of them makes my hand to break this bloody sim card but after some one's reference i am complaining in this website. In the month of may or june they cut my bal. 25*3=75 and they said that there is a service activated in my mobile. & I even dont get any messages by company that i activated this service. And again now they cut my balance on 21 sept. and today i.e. 29 sept. rs. 25 & 15 respectively. I see when i recharge with higher amount like Rs.60 they start to cut my balance. I just want refund my unnecessary deducted balance.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2015

Aircel Customer Care's response Hi Mayuresh Gupta,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in