[Resolved] Aircel — unable send port message | |||
I am unable to send port message using my aircel mobile no [protected] for last 15 days. I have contacted on 198 and they have said to me that there is a technical issue in our system and it will work after 24 hrs but after waiting for 15 days it is not working. I want to port in other service provider but unable to port due to the port message issue. I don't want to continue services with such fraud companies like aircel. Was this information helpful? | |||
Jan 17, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Dec 12, 2017 Aircel Customer Care's response Dear Customer (k4atul), We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon. Warm Regards, Aircel Social Media Team Verified Support Dec 16, 2017 Aircel Customer Care's response Dear Customer (k4atul), We would like to inform that you have successfully sent the Port Out message and UPC has been generated and sent to your number. You are requested to kindly visit nearest Aircel store along with ID and address proof for further assistance. Warm Regards, Aircel Social Media Team | |||
 3 Comments | |||
Comments
Dear Team,
I am using Aircel pre-paid bearing Mobile Number is[protected].
since, last 3 year but the sim card not working now (Sim card registration failed) Prompt response is highly appreciated .
Thankig you!
Syed Nazer
Alternate Num:- [protected]
I am using Aircel pre-paid bearing Mobile Number is[protected].
since, last 3 year but the sim card not working now (Sim card registration failed) Prompt response is highly appreciated .
Thankig you!
Syed Nazer
Alternate Num:- [protected]
Aircel Customer Care's response, Dec 13, 2017
Verified Support
Dear Customer (syednazer28),
We regret to inform you that your number (8801254798) has been disconnected from our end under Zero Monthly Usage (ZMU) policy. Hence, we won't be able to assist you in this regard anymore.
Warm Regards,
Aircel Social Media Team
We regret to inform you that your number (8801254798) has been disconnected from our end under Zero Monthly Usage (ZMU) policy. Hence, we won't be able to assist you in this regard anymore.
Warm Regards,
Aircel Social Media Team
I'm recharge my phone but when we do call it not proceed . after reaching phone message was come and it shows that my mobile had been recharged. Why my phone balance is zero
Aircel Customer Care's response, Dec 13, 2017
Verified Support
Aircel Customer Care's response, Dec 21, 2017
Verified Support
Dear Vibha,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Aircel Social Media Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Aircel Social Media Team
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Thanks for reaching out to us. Please share your Aircel mobile no. so that our team can get back to you.
Warm Regards,
Aircel Social Media Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Aircel Social Media Team