[Resolved]  Aircel — Unable to Cancel the subscription

Address:

Jaipur, Rajasthan

Hi, I m extremely annoyed with the services of Aircel. The service provider disconnected my services stating I exceeded the credit limit . My billing cycle is 19th of each month and they disconnected the services on 24th Oct because they want me to pay the unbilled amount for the ongoing month. I asked for the detailed summary of my usage between 19 Oct -24Oct, then they told, the bill is not yet generated but you have to pay Rs 973.50 to get the services back. This is frustrating Firstly I m unable to use the services and I have to pay the rental for the month. Secondly They want me to pay the amount where they have no details of the usage summary. I asked them to cancel my subscription, they denied and told me to pay the complete amount or asked me to wait till 19th Oct for billing details and usage summary. Now If I will cancel by services on 19th, they will charge me the pro-rated charges of my rental for next month. Please help Aircel is opening cheating and leaving me highly dissatisfied. Looking Forward for you assistance Thanks and Regards Joginder [protected]