[Resolved] Aircel — unable to port my number through 1900

Harsh5875

from Jodhpur, Rajasthan

Address:

302020

I want to port my number from aircel to jio. But i am unable to do so. Whenever i try to send a message for port to 1900 it gets failed however if i message to any other number it works perfectly. I've been trying to send the message from a week (multiple times a day ) but it fails each time.
Please provide me with a solution to this .

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Feb 23, 2018

Complaint marked as Resolved

Verified Support

Jan 11, 2018

Aircel Customer Care's response Dear Customer (Harsh5875),

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team

Jan 13, 2018

Updated by Harsh5875 Nothing has been resolved yet. I only got 2 calls saying my request will be forwarded further.

Jan 16, 2018

Updated by Harsh5875 How long do you want me to wait for my issue to be resolved

Verified Support

Jan 18, 2018

Aircel Customer Care's response Dear Customer (Harsh5875),

We regret the inconvenience that may have been caused to you regarding the matter addressed to us. The issue has been resolved, now you can generate your UPC code. If you still face any issue then please once change the handset and try.

Warm Regards,
Aircel Social Media Team