[Resolved] Aircel — unable to send a message to 1900

prasannalade

from Mumbai, Maharashtra

Website:

www.aircel.com

I have been trying to send a message to 1900 for getting the upc code for porting out but i get the same message saying "unable to send". Although, messages to other numbers are being delivered. I also noticed that there are similar complaints sent out to you. I kindly request you to solve my issue as soon as possible.
Format and error can be seen in the screenshot itself!

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Jan 14, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2017

Aircel Customer Care's response Dear Customer (prasannalade),

We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for better assistance:

The format of sending the Port Out message:
The screenshot of the error received after sending the PORT Out message:

Warm Regards,
Aircel Social Media Team

Verified Support

Dec 08, 2017

Aircel Customer Care's response Dear Customer (prasannalade),

As per the confirmation from our team, informing that now you have successfully received the SMS.

Warm Regards,
Aircel Social Media Team