[Resolved]  Aircel — unable to send port my aircel sim

Address:Pune, Maharashtra, 411057

Dear sir,
I am not satisfy with your phone network coverage.. Hence, i thought to move to other network... Then i have started
To send sms to 1900 for porting...
But, i am not able to send only for 1900... "message could not sent" is showing... Tried 10 time.. When i try yo speak to customer care for solution they keep giving non sense / irrelevant solutions and disconnect the call: -

1. I have enough balance in my phone
2. I am able to send messages to other phone no.
3. Very bad customary care, untrained illiterate executives in customare care

Thanks,
Sandip
Mob no. : [protected] (Aircel), alternate no. : [protected]
Moreover the custmoer care representatives not available for 3 d
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Oct 20, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2017
Aircel Customer Care's response
Dear Sandip K.,

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Content/format of the Port SMS sent:
Screenshot of the error message received while sending the Port SMS:

Warm Regards,
Aircel Social Media Team
Verified Support
Sep 05, 2017
Aircel Customer Care's response
Dear Sandip K.,

We would like to inform you that the UPC code has already been generated and sent to your number.

Warm Regards,
Aircel Social Media Team
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