[Resolved] Aircel — Unable to send sms to 1900

Prashant9987456

from Mumbai, Maharashtra

Address:

400067

I want to port my Aircel service to other service.

I tried to send port out SMS, but its not getting sent.

I am able to send SMS to other numbers.

I think this is purposefully done so as to retain the customers which is unethical...

Would request you to please resolve this issue as soon as possible..

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May 15, 2017

Complaint marked as Resolved

Verified Support

Apr 12, 2017

Aircel Customer Care's response Dear Prashant9987456,

We are forwarding your issue to the team. Meanwhile please share the below-mentioned details:

Content/format of the port SMS sent:
screenshot of the error message received while sending the PORT message:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Apr 13, 2017

Aircel Customer Care's response Dear Prashant9987456,

We would like to inform you that you have generated your UPC successfully on 6th April which will be valid until 22nd April. Your UPC code is DM732878.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team