Aircel — Unauthorized amount deducted from my account without my approval | |||||
I regret to inform you that amount has been deducted an amounting Rs.35 and 15 respectively total Rs.50.00 from my account my Aircel no.[protected] without my approval. I dint select any service, but they are saying i have activated Caller tunes and DT song service & deducted total Rs 50. Funniest part is, i bought this SIM just before 7 days, my balance was maintained perfectly. POOR CUSTUMER CARE SERVICE, whenever i tried to explain these issues they disconnected my call. I NEED REFUND. How they can charge for a service that was not activated by me?... You are requested to kindly refund with immediate effect. Rabindra Pathak Tezpur(Assam) Was this information helpful? | |||||
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in