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Dear malini17,
As per our system records you have been charged Rs.60/- towards VAS charges. A VAS pack TALKNINTY was activated through IVR on 12/10/2015 and auto-renewed on 11/11/2015 and Rs.30/- each was charged.The pack has been deactivated on 21/11/2015. As a service gesture, an amount of Rs.60/- will be credited to your account as soon as possible.
Regards,
Aircel Social Care Team
As per our system records you have been charged Rs.60/- towards VAS charges. A VAS pack TALKNINTY was activated through IVR on 12/10/2015 and auto-renewed on 11/11/2015 and Rs.30/- each was charged.The pack has been deactivated on 21/11/2015. As a service gesture, an amount of Rs.60/- will be credited to your account as soon as possible.
Regards,
Aircel Social Care Team
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in