[Resolved] Aircel — Unauthorized deduction : no resolution after several follow ups | |||||
Still no resolution for https://www.consumercomplaints.inaircel-unauthorized-activation-of-subscription-and-talk-time-deduction-c1219786 Even after several follow ups (via site and email to [protected]@aircel.co.in) To summerize : Received a message on 30.12.2015, saying "thank you for your request to subscribe to store 99. to complete your subscription please click on." *approximately 100 talktime deducted even if i didn't not confirm subscription. *no notification when the subscription got activated *no notification when or how much got deducted *no notification for deactivation also even if i requested for deactivation. So either the talktime got deducted for the above subscription without my confirmtaion and notifying me anything or it got deducted for something else but again i was not even informed.. both of which are unethical. Checked with the email support Reference number : 1-[protected] And the emails also had these numbers (ern[protected]qj1ms8) (ern[protected]hvq). But it was of no use. Please look into this and give me my refund. Thanks and regards, Labani Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||||
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Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
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Aircel Social Media Team