[Resolved] Aircel — unique porting code | |||
My mobile number is [protected] trying to get a port out code the sms port does not seem to work, reason for port out is, customer care agent has abused me on call which i made regarding an issue which i had with the amount deducted. Worst part was it was an female employee, i had nothing much to say, tried to call and complaint but was no use, seems aircel does not want any business to with customers. Staff is hired right from the slums with no education at all, if possible go through the recordings for last month. Please help me with the port out code as soon as possible. Was this information helpful? | |||
Nov 24, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Oct 11, 2017 Aircel Customer Care's response Dear Datta Awaghade, We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue: Number which you called on (198 or any other number): Executive's name: Date of call: Warm Regards, Aircel Social Media Team Verified Support Oct 16, 2017 Aircel Customer Care's response Dear Datta Awaghade, We would like to inform you that your feedback about the call center has been shared with our concerned team to take necessary. With regards to your MNP related issue, we would like to inform you that the services of your number are already active and hence we request you to try sending the SMS from a basic feature phone. Warm Regards, Aircel Social Media Team | |||
Add a Comment | |||
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
Post your Comment