[Resolved] Aircel — Unneccessary deduction of rs. 60 in 15 days

akash.mishra507

from Madurai, Tamil Nadu

Address:

Unnao, Uttar Pradesh

Dear team,

My amount of rs. 30 was deducted on 30/08/2016 and a message from you that "thanks for subscribing Limitless music". I have complained that but no response received and once again yesterday 30/08/2016 my amount of rs. 30 was deducted. It is so embarrassing for a customer. My mobile no. is [protected], you are requested to refund my amount of Rs. 60/- as early as possible.

It is mental harassment and it will not be tolerated. Please refund my amount otherwise I will lodge a complaint in consumer forum as I have saved all the messages from you of deduction.

You are requested to do the needful.

regards,

Akash Mishra
Unnao (u.p) - 209801

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Oct 7, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2016

Aircel Customer Care's response Dear akash.mishra507,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Sep 06, 2016

Aircel Customer Care's response Dear akash.mishra507,

We hope your balance related issue has been resolved now.

Thanks and Regards
Aircel Social Media Team