[Resolved] Aircel — Unnecessary deduction | |||
To The Regional Office Aircel Vidhan Sabha Marg, Lucknow, Uttar Pradesh – 226 001. I have receive a call from [protected] on 09.08.2015 and just deducted Rs. 35/- from my balance by Aircel without my permission. Came to know how it is possible? it is not only my mental harassment bur also violence of consumer rights. Are you totally money making company I never registered for any service. Want the money deducted from my account back. Mobile no:- [protected] Mail :- [protected]@yahoo.co.in Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Hello Praveen Verma,
Thanks for writing to us. We would like to inform you regarding your Aircel no.[protected]
Post system check we have found deduction Rs 35 on 10/08/2015 for VAS JSHASHTR30 Subscription through IVR. Also amount already has been credited in your A/C on 10/08/2015.
Please let us know for further assistance.
Regards,
Aircel Social Care Team
Thanks for writing to us. We would like to inform you regarding your Aircel no.[protected]
Post system check we have found deduction Rs 35 on 10/08/2015 for VAS JSHASHTR30 Subscription through IVR. Also amount already has been credited in your A/C on 10/08/2015.
Please let us know for further assistance.
Regards,
Aircel Social Care Team
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in