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Dear sir, This is vijay from Tamilnadu.i hade cancelled my aircel sim number [protected] .I hade cancelled it in month october, 2015paying all the dues as full& final as and i have the detials for call records and bills . I m paying for bills . My requiest is disconnection because the service is bad. But aircel company is not disconnect for my number. Pls immediately disconnet this number [protected].
Dear Team, This is Anthony from chennai. I had cancelled my Aircel number [protected] it in the month of May, 2016 paying all the dues as full & final and now i got to know that i have received a legal notice for not paying monthly bills after the cancellation. Now i'm in Dubai working from couple of months and looking for an advise how to deal with this issue. Really disappointed with the bad service of Aircel and on top of that though i cancelled the Sim i got this legal notice and now i'm looking for help in dealing with this. kindly take this complaint and resolve this issue. Thanks in advance, Anthony +[protected] [protected]@gmail.com
Aircel Customer Care's response, Oct 17, 2016
Verified Support
Dear Anthony_619,
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [email protected] for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [email protected] for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Oct 20, 2016
Verified Support
Dear Anthony_619,
As you claims to have given post to pre migration request around May but was not processed but has received bills for the same and now receiving legal calls.You have received bills for Rs.546/- towards non usage rental and LPC’s in the bills dated 26/6 & 26/7. Approval has been received to post the reversals manually to nullify the outstanding.
Warm Regards,
Aircel Social Media Team
As you claims to have given post to pre migration request around May but was not processed but has received bills for the same and now receiving legal calls.You have received bills for Rs.546/- towards non usage rental and LPC’s in the bills dated 26/6 & 26/7. Approval has been received to post the reversals manually to nullify the outstanding.
Warm Regards,
Aircel Social Media Team
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in