Aircel — Unnecessary main balance deduction from my prepaid no. | |||
Dear sir, I am Gaurav Pandey I am using The Aircel sim Co.no.-[protected] .Dear sir I Faced Randomly Amount Deduction From my main A/C .from 12-18 Dec.2015 Amount ded.Details.- In B/W 12-13 Dec -25.00/Rs . 16.Dec.-75.00 17.Dec.-25.00' Even I logg The Complain For 75.00 Deduction .Complain No.is -[protected]. For Refund The Money .But Still They Had Not Refund The Balance. And They Are Sending The unneccessery Message .which i dont subscribe they send me the msg that You have subscribe this offer .I really Fed up With this type of Service From Aircel.Now When I am Giving The Call To Aircel Customer Care They Had Not Responding. Sir Please Take Up This Matter With AIrcel COMPANY. Was this information helpful? | |||
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Aircel customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Still the Issue Is Same & also The Un Neccessery Msg Is being Droped By Ur Company.And Balance Debitation on peak & U R Hoping that The Issue Has Been Resolved >>.How??????...Let Me Knoww... I would Like To activate DND On This No. But Customer Care service Is Very Poor Of Aircel.. They Are Not Responding Of Call...Today Morning at 7.00am I Got Two Message From Aircel One Is For Rs. 5/Day Debitation & One Is For 1/Day.. Both are Automatically activated...And Now I Feel Feared to recharge On This No... Take It On Priority Basiis ...My Last 75.00+25.00+25.000+09.00 =134.00 Is still In Pending ...and again 6.00 Has Been Debited Today..what Is Your Service...
Total Loss Of Balance -140.00/
And Irritation Is On Peak...pls Resolve My Issue earliest...
Mo.No[protected]
Total Loss Of Balance -140.00/
And Irritation Is On Peak...pls Resolve My Issue earliest...
Mo.No[protected]
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in