[Resolved] Aircel — Unnecessary subscription | |||
Hi, I have been aircel customer from a long time. Recently, i have been charged an unnecessary subscription "namma namita". When i contact customer service, i am being told that i might have clicked on an advertisement on some website which automatically subscribed me for these services. Even today, i have been subscribed to "namma namitha". I have no intention o[censored]sing this nor am i interested in such subscriptions. This subscription deducted money from my account two time 35 rs each time. Please deactivate this service and refund my balance. My no. Is [protected]. Thanks, Alok Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Alok(AlokRaj1),
As discussed, we would like to inform you that we have verified your account details and found that amount of Rs.35/- has been deducted towards the usage of various services activated through WAP. Using the internet from your handset. As a one-time goodwill gesture, a waiver has been posted to your account.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
As discussed, we would like to inform you that we have verified your account details and found that amount of Rs.35/- has been deducted towards the usage of various services activated through WAP. Using the internet from your handset. As a one-time goodwill gesture, a waiver has been posted to your account.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
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Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in