Aircel — Unreasonable balance deductions.

Address:

New Delhi, Delhi, 110037

Received a msg that 12rs deducted towards loan taken on 16 march 2016 on 17 march 2016. Although i don't know how and why? Having a balance more than 1120 still saying i took loan for balance. 2nd time on 19.03.2016 i have called for around 0.45 sec and checked my balance it's gone to minus 10 again. Last time i checked on 18.03.2016 and there was no calls. My number [protected] activated rate cutter 7 rupees. Which was recharged by retailer. Current balance 1106.84. Balance before last deduction 1116.29. I need the balance back. Else soon i will port to a better network. Already called twice to cust. Support.