[Resolved]  Aircel — Unsubscribe beauty world-amount deducted without notification

Address:638183

My aircel number is [protected]. i got this sms on 04.09.16 at 07:36 am, "thanks for subscribing to beauty world at rs.1.0 for 1days validity. very next day they have deducted rs.35.0 for same but i didnt activate anything on both the days. you will be renewed after 7 days. to unsubscribe sms stop to 155223." and rs.35 is deducted from my account without my concern.
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Oct 9, 2016
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2016
Aircel Customer Care's response
Dear Kamalak Kannan,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Verified Support
Sep 08, 2016
Aircel Customer Care's response
Dear Kamalak Kannan,

We would like to inform that the beauty world VAS service has been reactivated twice for your number, hence refund not possible.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

I have land in village sajoi varanasi where aircel not exist...
i have many location where you can install tower easily..
so would like aircel do possitive action on it...
and install tower soon...
thank you...

nitin mishra
sajoi varanasi
contact no. [protected]
Aircel Customer Care's response, Sep 6, 2016
Verified Support
Dear nmishra128

We would like to inform you that authority of installing a tower is with GTL company. So, visit the link given below and fill in the requisite details for the same:

http://www.gtllimited.com/ind/contact_us.aspx

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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