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Aircel

Aircel — Unwanted deducting balance

Address:713321
Website:aircel.com

Sir.
My name is SANKHA SUBHRA BANERJEE. From BURDWAN district. My mobile no is [protected]. After trying with the aircel customer care services still my NAMKEEN services is activate. 35rs is been cut for every 7days this is been happening everytime by unseen clicks or by automated site redirection. This very serious matter. I try to customer care 198/121 there are no response my call. The customer care executive cut my call and they are no solve my problem. So I am dissatisfied. Very poor service.
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Comments

Dear Sankhasubhra Banerjee,

We regret for the inconvenience caused. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Please share the following detail so that our team can look into your issue:


Exact date & time of deduction:

To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Reply
Hi Sankhasubhra Banerjee,

Thank you for reaching us at Social Care.

This is to inform you that the deducted amount has been added back to your account. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Reply

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