Submit a Complaint
Mobile Service Providers
Aircel

[Resolved]  Aircel — unwanted deduction from my aircel number

Address:New Delhi, Delhi, 110003
Website:www.aircel.com

My number is [protected]. Everyday my balance is being deducted without my concern. If any service is activated in my number, i request you to deactivate all kind of services from my number
Please look in this matter seriously and refund my money.
Everyday i am getting this message "your ndmc170317sms2 pack has been renewed on your aircel mobile."
Please deactivate this service
Was this information helpful?
No (0)
Yes (0)
Sep 14, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2017
Aircel Customer Care's response Dear Customer(vyomesh2788),

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Verified Support
Aug 03, 2017
Aircel Customer Care's response Dear Customer(vyomesh2788),

We would like to inform you that, as we have checked and found you have been charged Rs 2/- for the activation of Auto renewal data pack on daily reactivation basis. We have deactivated the same from our end.Further, as a onetime goodwill gesture a waiver of Rs 15/- has been initiated from our end and the same will be credited within 48 hrs.

Warm Regards,
Aircel Social Media Team
Complaint comments 
1 Comment

Related Aircel reviews

[Resolved]Aircel - CSO's are rude to the customers8[Resolved]Aircel - No customer service response!68[Resolved]Aircel - Misbehavior of customer representative!4[Resolved]Aircel Prepaid - My Aircel Number is Not Working119[Resolved]Aircel - Block the calls suddenly without any information!3
View all 10592 Aircel Reviews

Comments

महोदय
सविनय निवेदन हैकि प्रार्थी का नम्बर [protected] है। जिस पर Emergency काल लिख कर आता है। और सिग्नल भी नही आता है। क्या हमारा नम्बर बन्द कर दिया जायेगा । हमे जानकारी
[protected] नम्बर पर देने की कृपा करें।
Reply
Aircel Customer Care's response, Aug 3, 2017
Verified Support
Dear Jai Shankar Prajapati,

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Complete address with PIN code:
Landmark:

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Aug 3, 2017
Verified Support
Dear Jai Shankar Prajapati,

We would like to inform you that your number is very well active at our end and no issue has been found. Further, we suggest you visit the nearest Aircel store with your SIM card to get it checked.

Warm Regards,
Aircel Social Media Team

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10592
    Pending
    1906
    Resolved
    5247
    View all 10592 Aircel reviews & complaints
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information