Aircel — Unwanted money deduction from mobile account

Address:Patna, Bihar, 800020
Website:aircel.com

Why u people just automatically activate vas on my no.[protected] and deduct balance from mobile account... I dont even touched my mobile though vas is automatically activated... 2 days ago 75 rupee has been deducted. this is third time in a row..you supposed to be a fraud company who do these cheaper things all the time. Your call centre executives are lesser people who dont know how to talk. Aircel is cheater company...i am your customer from last 4/5 yrs but now i want to shift from your number. you guys do cheap things.i called 20 times to your executives to listen the same answer that all the executives are busy pls cal after some time and i wonder that your executives were busy for continuous for two days and suddenly appear to say that it is not possible to revert the money since it can be done under 24 hrs only..shameless peoples..are you guys thief or beggar its hard to say.
you should revert my deducted amount of 75 rs.

aircel no. [protected]
date & time: 22/03/2016
message recieved after deduction: thank you for choosing khelo india jeeto india at rs. 75.0. you have been charged rs. 75.0 for 15 days.
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Aircel customer support has been notified about the posted complaint.
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Comments

Dear Rohit( rohit_25 ),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Warm Regards,
Aircel Social Care Team
Dear Rohit( rohit_25 ),

You have been charged for WAP service and rs.75 has been credited as goodwill service gesture within 48 hours.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

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