[Resolved] Aircel — Unwantef Deduction of balance

NARESH KARMAKAR

Address:	New Delhi, Delhi
Website:	Aircel Customer Complain

I using aircel sim([protected]) since june 2015, last september Rs 30 automatically deduct from my sim, I called customer care executive but neither he replied nor my balance return bak, then yesterday 02.10.2015 again Rs 30 deduct( subscribing to IPlay), then today 03.10.2015 repeatedly deduct Rs 30 ( subscription of missed call alert) when I have choose not any option then how deduct my balnce, I called customer care executive she (Sweta) replied call after four hours, I am a member of Paramilitary force, and no more time to check balance regularly .Now I want to return back my balance ie Rs 30×3= Rs90/- and if no more this type of activities repeat in future then I using Aircel..

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Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2015

Aircel Customer Care's response Hi NARESH KARMAKAR,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi NARESH KARMAKAR,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in