[Resolved]  Aircel — Upc not received for mnp

Address:	600061
Website:	www.aircel.com

I had sought for mnp and i had sent the 'port' message on 06th april 2016. I got a response that the message format is not right. I called up the customer care and inquired on the format and sent the 'port' message again. I was asked to wait for 24 hours. Then as i did not receive any message from them i called up he customer care and inquired about the situation. I was told that they are experiencing server problems so i had to call back later. Then i called them 4 days later. They took a complaint and told me that their team will call me back in 24 hours. I did not receive any call from them and i called the customer care. Again they courted the same server problem and said they will not call back at anytime and only the customer has to call them. The lady in the customer care was so unresponsive and naive. I went to the aircel center near my place, but i got the same response that there is server problem. Later after one week i called them up and they took a complaint and gave me a docket number on 19th april 2016 and was informed that their team will call me in 24 hours. In the sms though, it was mentioned that their team would call me on 21st april 2016. Till now i am not being attended and i'm totally unhappy with the service. My documentation process with the other network service provider is done but it is pending for this upc. I request some action for this