Aircel — urgent-upc code incorrect - please provide correct one

Address:Hooghly, West Bengal, 712223
Website:www.aircel.com/AircelWar

Dear sir/madam,

At present due to some unavoidable circumstances i have to port my mobile numbers from aircel to other network providers; for this reason i had sent prot request from my mobile numbers, primarily i didn't received any upc (Unique porting code). So it took me to sent port request several time.

On 27/02/2018 i received upc for my three mobile numbers from aircel. I went to my operator and started porting but surprisingly, i got a message from the other network provider that - "your porting request xxx123445 dated 27feb18 has been rejected by your current operator due to the porting code does not match the donor allocated porting code for this number"

My query is why this is happening? Are the aircel team is joking with me? Isn't it your duty to provide correct upc? Is aircel trying to retain a customer by using such fraudulent activities? Is it your policy to harass a customer? Also as per trai regulation a service provider cannot retain his customer forcefully.

So, it is my heartiest request please provide me correct upc or solve the problem as stated above as soon as possible, i am providing my mobile numbers and respective upcs for your kind perusal, again it is my utmost request to provide correct upcs or take necessary action.

My mobile numbers and upcs are as follows.

A. 727xxxxxx7 - dk355851

B. 801xxxxx56 - dk356227

C. 801xxxxxx9 - dk357392.

Your help will be solicited.

Yours sincerely

Subhasish das
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10592
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information