Aircel — Vas activated without consent | |||||
On 28.12.2015 at 1pm, Rs.75 deducted from my main balance and On 8.3.2016 AT 6.40PM, Rs.50 deducted from my main balance. As my knowledge I DID NOT subscribe any vas service. Please Aircel don't insist to blame on me that I subscribed the service. I know how to read and write English and I am not blind to subscribe vas service accidentally. I clearly understand that Aircel using some Auto pop-up software to deduct the peoples money. I want to refund back the Rs.125 to main account. If fail to refund, then I will go for further legal steps. Regards Sunder [protected] Was this information helpful? | |||||
|
Aircel customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Hello Aircel.
Yes received message. After received message I realised that Aircel deducted my money even I did not subscribe any vas service.
The message is "Thank you for choosing Video Talkies 50 at Rs.50.0. You have been charged Rs.50.0 for 15 days. To unsubscribe SMS STOP to 155223."
Regards
Sunder
Yes received message. After received message I realised that Aircel deducted my money even I did not subscribe any vas service.
The message is "Thank you for choosing Video Talkies 50 at Rs.50.0. You have been charged Rs.50.0 for 15 days. To unsubscribe SMS STOP to 155223."
Regards
Sunder
Dear Sunder(ggsunder), ,
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Warm Regards,
Aircel Social Care Team
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Warm Regards,
Aircel Social Care Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
We regret the inconvenience caused. Kindly share the following details in order to look into your issue:
Any message received upon deduction:
Warm Regards,
Aircel Social Care Team