[Resolved] Aircel — vas activated without permission | |||
Vas of ndairsms2n has been activated itself on my aircel mobile number [protected]. My rs.2 deducts everyday for this service and it has been deducted rs.38 so far. I called aircel customer care on 198 in this regard. They suggested me to dial *121*0200# to deactivate this service but i have dialed this many times but this service has not been deactivated yet. I contacted aircel customer again at 198 and again described the issue and also told about the ivr i dialed to deactivate the service but failed, then they suggested me another number that is *121*2# i dialed this number but an another service had been activated on my mobile and another rs.2 had been activated on my number, then he accepted his mistake but did not refunded me the money which had been deducted due to his mistake. I want this service of ndairsms2n to be deactivated and want my refund of rs.38 as soon as possible otherwise next i will go to consumer court. Was this information helpful? | |||
Oct 22, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Sep 19, 2017 Aircel Customer Care's response Dear Customer (yasminansari129), We are forwarding your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team | |||
Add a Comment | |||
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
Post your Comment