[Resolved] Aircel — VAS services / wrong billing for unused period | |||
After continuous communications and requests Aircel is not at all providing me a justified bill and imposing wrong bill for my phone number [protected]. In previous conversations i asked them to send me bill upto which I used i.e. October 2016, which will be approximately 500/- their representatives call me and ensure about the resolution of such problem but no one turned up. As a customer i know i must pay for the services i used but Aircel is using malpractices of imposing charges on the name of Store15 vas services which i even dont know and whenever I asked i am never given a satisfying answer for such service and every time I am forced to pay the bill which contain charges for which i never used i.e. rental for which i asked to discontinue the services. Was this information helpful? | |||
Feb 10, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jan 10, 2017 Aircel Customer Care's response Dear Customer(Manralanand), We are forwarding your concern to the team. Please allow us some time to get back to you. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Jan 10, 2017 Aircel Customer Care's response Dear Customer(Manralanand), We have checked your account details and found that your number has been disconnected due to non payment of bill. Please visit nearest Aircel store along with valid documents for further assistance in this regard. Thanks and Regards Aircel Social Media Team | |||
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