[Resolved] Aircel — video talkies | |||
I am really disappointed by your irritating value added services, what do you mean by video talkies?, while browsing some bugged adds redirects to another page which is inevitable and any click on the page by knowing or unknowingly it activates video talkies and deducts 50 rupees and shamelessly informs that it will be renewed periodically, which also says that to de activate send stop to 155223, so if de activated at same instant obvisiouly it should return my money back, but regardlessly it never happens and when complaints made to customer care personals they promise to revert back the changes and gives a complaint number, but the money once gone is gone. I frankly ask you is this the way to steal money from your customers in the name of service. This embarrassing activity never ends. What happens when you do the same for 100 or more customers a day will your company bear a good name I don't think so. This is what I get from your side, Thank you for choosing Video Talkies at Rs 50. You have been charged Rs 50 for 15 days. To unsubscribe SMS STOP to 155223. You have subscribed vas service Rs 25 has been deducted Dear Customer, we acknowledge your concern and the reference number is 1-[protected]. We shall revert to you by 11/7/2014.Manage your account online at aircel.com I need a proper reply from your side and solution for deducted money from non cug prepaid numbers. Thank you With regards Sivanandam palaniappan Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
dear sir/mam
I never ever subscription for videos talkies 30, but my balance deduction lot of time.. so now I want to change my network .. and join other network..
I never ever subscription for videos talkies 30, but my balance deduction lot of time.. so now I want to change my network .. and join other network..
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