[Resolved] Aircel — why automatic activated ndmc service

[Resolved] Aircel — why automatic activated ndmc service

S sonu pant from New Delhi, Delhi

I'm trying to connect your customer care but all lines are busy. I m irritate by auto deducting 2 rs daily and auto activated vikram bhatt stories and other extra services. I did not activated any service. I have not used your mobile data please refund my amount or disconnect this number permanently, i don't want to continue with aircel like this. Request you please deactivate this service asap and return my money back. Activated service: ndmc170317 My number: [protected] Was this information helpful? No (0) Yes (0)
Sep 11, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Aug 09, 2017 Aircel Customer Care's response Hi Sonu Pant, We have forwarded your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team Verified Support Aug 10, 2017 Aircel Customer Care's response Hi Sonu Pant, We would like to inform you that, as we have checked and found you have been charged Rs 2/- for the activation of SMS pack on daily reactivation basis. We have deactivated the same from our end. Further, as a onetime goodwill gesture a waiver of Rs 15/- has been initiated from our end and the same will be credited within 48 hrs. Warm Regards, Aircel Social Media Team
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Comments

Gnana Sampath

from Korampallam, Tamil Nadu

Dear Sir
Kindly Deactivate Bollywood Masti Weekly pack immediately,
Regards,
P.Gnanasampath
[protected]

Aircel Customer Care's response, Aug 9, 2017

Verified Support

Dear Gnana Sampath,

Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.

Warm Regards,
Aircel Social Media Team