Aircel — Why cut off balance ? | |||
I am Sudip Naskar, I have done a Rs 60 recharge for the prepaid no [protected] on 29.10.2015 ( Txn No. KOR[protected] to Recharge MRP 60 is successful . TT= 59 INR, New Balance 73.92 INR, P.F 0 INR, Service.Tax 7.37 INR.) but on 30.10.2015 amount has been deducted, & now current balance is Rs. 24.91 . I can also call 4 time, I no wrong key press & no active VAS service.., but AIRCEL every time deducted THE MONEY but I not clear other amount deducted which reason. Please help me to getting back my money. Have a nice day. Regards, Sudip Naskar [protected] Was this information helpful? | |||
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Aircel customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
Thank you "Consumer Complaints". After 48 hrs back get money in my mobile no. I am very happy. I say Mango People ... "jago INDIA jago"... "jago grahak jago"..."Satyamev Jayate"
Thank you " Aircel Customer Care " for credited THE MONEY in my mobile no. But I not clear that why should amount deducted from our balance ? sometimes when we are in emergency we are making a call unfortunately their in no balance in that motion what you decide from your side, for your's deducting balance. we have to suffer .
Hi nsudip90,
We understand the inconvenience being faced by you, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
We understand the inconvenience being faced by you, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in