[Resolved]  Aircel — Worst response from customer care

Address:	620102
Website:	aircel

This is naresh working in media side. Am from trichy and am using aircel sim [protected] for last five years. Due to worst response frm ur customer care dept in trichy i changed my aircel postpaid to prepaid. Now my sim registration has failed two weeks before. I went to aircel office located in trichy salai road and bought new sim and submitted my proof and photo. But yesterday morning my outgoing calls have been barred. I called to customer care and enquired they said my outgoing calls has been blocked by trichy aircel showroom. I went to showroom today morning which is 34 kilometrs away frm my residence. They simply said the appropriate person who can handle this prblm will come aftrnoon shift.
Is this a proper answer?
So you dont have sufficient skilled labour.
Do we knw ur employee will come in noon shift? And i asked for a communication number since i have to go 34 kmtrs away and should retrn back. A girl such a arrogant staff she just replied we dnt have any number. And she replied by seeing the monitor nt even answering to me. Does u guys knw wat is the meaning of customer relationship. Are they well trained for the position. Am going to compliant in any form where i need a proper answer. As a media reporter am facing this type of difficulty then what will be the response for a public who doesnt have knwledge abt sim and networks.